Welcome to Windsor Kärcher Group Customer Care

Better Servicing Your Needs!

Welcome to Windsor Kärcher Group’s Customer Care home page! We have newly formed a Customer Care organization that includes Credit, Technical, and Service specialists to better serve your needs.

Call us toll-free at
(800) 444-7654
Select Option 2

FAX us at
(866) 271-0520

Business Hours:
Monday through Friday

8am to 7pm Eastern
7am to 6pm Central
6am to 5pm Mountain
5am to 4pm Pacific

When you call our toll-free Customer Care number you won't be assaulted by a maze of automated phone system options. We have simplified things so that you can speak with a person who has the knowledge and support to get you the answers you seek.

Windsor Kärcher Group is committed to meeting your needs and has been providing service for over 30 years. We have distribution nationwide through our key distributors. We also have a world class sales force to assist at the local level.

Services provided by Customer Care:

  • Customer Referrals
  • Schematics and Owners Manuals
  • Product Information 
  • Product Troubleshooting 
  • Warranty Information

If you have any additional questions on a service not listed please contact us so we can discuss your needs.

Customer Care Teams

Team Member Extension Email
Financial Services: Manager: Larry Choi
Larry Choi 2464
Dijana Malbasa 2471
Dominic Herrera 9041
Laree Ericsson 9031
Technical Support: Manager: Joel Yourzek
Joel Yourzek 6183
Gary Schwartz 6169
Joell Ayala 6168
Glen Waytashek 6170
Grant Flear 5901
Distribution: Manager: Mary Milbrandt
Veronica Pacheco 7991
Kirk Clark 5931
Ruby Cayler 7966
Corporate Accounts: Manager: Mary Milbrandt
Krista Holder 1833
Janet Tan 5902
Jennifer Lewis 5831
International: Manager: Rex Shull
Barry Shockley 6367
Linda Lutz 5903
Government: Manager: Philip Kircher
Hal Linton 360-838-2837
Philip Kircher 800-984-2612

International Sales Reps

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All rights reserved. Actual Product may differ from pictures shown. Specifications subject to change without prior notice.
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